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OREL Smart Pickup

Order pickup, orchestrated

An eight-position pickup experience designed to move orders from the barista to the right guest — accurately, hands-free, and without facial recognition.

Interactive demonstration

Watch an order flow through Smart Pickup

Press Run Demo to simulate order #184 moving from creation to collection across the eight positions.

Interactive prototype · Demo data shown for illustration

Step 0 / 8
01

Item placed

02

Available

03

Order placed

04

Available

05

Ready for pickup

06

Available

07

Collected

08

Available

Lifecycle timeline

  1. Order created → preparation → completed
  2. Position assigned → customer notified
  3. Item placed → collected → available

Press Run Demo to simulate an order flowing through OREL Smart Pickup.

Designed in

What Smart Pickup is built to deliver

Vision-assisted occupancy

Camera-based occupancy detection is designed to know which positions are filled — without identifying people.

Automatic notify

When an order is ready and placed, the guest can be messaged instantly.

Lower wait friction

Clear position assignment is intended to reduce crowding and confusion at the counter.

Privacy-first

No facial recognition. Occupancy is about the slot, not the person.

Bring Smart Pickup to your venue

Designed for premium, high-traffic spaces that need precision at peak.